Trumpet Lessons HQ Policy
Effective date: February 18, 2023
Welcome to Trumpet Lessons HQ, the online platform that teaches fundamental trumpet lessons to the Comeback Trumpet Player. We are committed to protecting your privacy and maintaining the security of your personal information. In this privacy policy, we want to explain how we collect, use, and protect your data.
Information We Collect
When you sign up for Trumpet Lessons HQ, we collect information such as your name, email address, and payment information. We may also collect information about your location and browsing history to help us improve your experience on our website.
How We Use Your Information
We use your information to provide you with the best experience on our website. This includes processing your payment, and communicating with you about your lessons. We may also use your information to improve our services and provide you with personalized recommendations.
We Do Not Share Your Information
At Trumpet Lessons HQ, we take your privacy seriously. We do not share your information with anyone. Your personal data is only used by our internal team to provide you with the services you have requested.
Protecting Your Information
We take the security of your personal data seriously. We use industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction.
Refund and Cancellation Policy
At Trumpet Lessons HQ, we want to ensure that you are completely satisfied with our services. Here is our refund and cancellation policy:
Individual Lessons: We do not give refunds on individual trumpet lessons. However, we understand that sometimes scheduling conflicts arise. We have made it easy for you to reschedule trumpet lessons. If your lesson is more than 24 hours away then simply open your confirmation email and click the reschedule button. If you need to reschedule a lesson within the 24 hour window then email your teacher directly.
Group Classes: We do not give refunds for group classes. Please be certain that you would like to purchase the class before signing up. Sometimes group classes are recorded, and if you miss a class, you may be able to watch the recording. However, you should make every effort to attend live since recordings of classes can not be guaranteed and will not always be available for various reasons.
Courses: Our courses have a refund policy for anywhere from 7-30 days depending on the course. Please check the course description for details. If you are not satisfied with the course for any reason, please contact us at [email protected] within the refund period to request a refund.
Contact
We are committed to providing you with high-quality trumpet lessons, and we hope this policy provides clarity on our refund process. If you have any questions or concerns, please do not hesitate to reach out to our support team at [email protected]. We are here to help you get the most out of your learning experience.
Thank you for choosing Trumpet Lessons HQ.